Service Delivery Officer
westcobarmetals
Work in an energetic team to provide information and support to our clients.

About the role

As a Service Delivery Officer, you’ll resolve queries and interact with the community through multiple communication channels including phone, paper, webchat, email and online portals.

Your work will involve extensive client contact in a scheduled, contact-centre environment.

Your duties

Build and sustain positive client relationships
Respond to enquiries from the community
Maintain the integrity of the company records

Skills and experience
Knowledge in communicating and store information
Practical experience and commitment to providing quality client service
Experience in a fast-paced client contact environment
Strong communication skills

Benefits
Flexibility to provide work/life balance
Award-winning and highly professional organization
Contemporary workspaces and technology
Learning and development opportunities
These roles will be offered in Adelaide, Albury, Brisbane CBD, Box Hill (VIC), Burnie, Dandenong, Hobart, Melbourne CBD , Moonee Ponds, Parramatta, Penrith, Perth, Upper Mount Gravatt or Wollongong.

People with disability and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Does this sound like you?

If this sounds like you, we encourage you to click “Apply” michealbraunstein74@gmail.com