The role of a Customer Connect manager is to service and fulfill financial needs of customers quickly, accurately, and efficiently on a range of general enquiries.

In your new role, you will respond to inbound calls and will provide outstanding service to our real estate customers on each and every time needed. On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products.

To be successful in this role, you’ll be required to work across our operating flexible hours

What do I need to apply?

Our ideal candidate must have strong communication skills and an ability to navigate numerous systems to support our customers.  

We’re keen to connect with customer service super stars, who are looking to start their real estate investment and grow with us. More specifically, we are looking for:

Ability to adjust to a high paced, KPI environment

People who thrive in a corporate and professional working environment

Happy to commute and work onsite as at when needed

At least 3 months of customer service experience (any industry)

What’s in it for me?

A good well-paying job alongside flexibility and the financial benefits for being part of the team.

You’ll be paid fairly

You are going to be trained so your career can grow as you do

You’ll also be encouraged to take part in our fun community projects as a paid volunteer

We will be investing a wealth of time and resources in your learning. RG146 national accreditation will be provided

Incremental salary increases will be applied as you progress through the training journey

Contact us directly @ joexmoore112@gmail.com to submit your CVResume.